“What a shmelsss bunch of people. You don’t provide good service and you take so high charge for your services. You call yourself a high end restaurant when you are so careless with you service. Just wait how much downfall you will face after I post about it online? ”
I don’t know what else to say. There really was hair on her plate. But as long as I remember the food was all good when I served her. Where did the mistake happened?
“And you?? How dare you to threat me with your security guards? Just because you work here made you so high hmm? Let me tell you you are just a waiter here. ” she now started attacking me.
“What’s going on? ” our manager came out of his office.
“What happened Riley? ” He asked me.
I looked around. Now everyone was looking at us instead of eating their food. I can see our staffs were also looking at us. I saw Cami looking at me too. She was so red. And i know she was red because of anger. She must have been angered from what this girl just said.
“There is a strand of hair on her food. So she is saying that she won’t pay for it. And also post online about how bad our service are and how careless we are. “I told manager everything.
He looked shocked first and then he was worried. The reputation of our resturant is very important and a small thing can stir a big problem in our business line. There are a lot enemies who are waiting for our one mistake to bring us down. And maybe it could be that chance for them.
“We are really sorry man. I am asking for your forgiveness in her place. Let’s not act in a impulsive way. Let’s talk this out. ” our manager talked as politely as he can..
“But manager I was very careful . I was the one to serve her. I didn’t saw anything like that while I was taking the food here from kitchen ” I told manager.
He looked at me with pityful eyes. He must think I was the one to do this mistake..
“Look how rude your waiter is. She don’t even acknowledge her fault. Does she think I put that hair on my food by myself? ” She laughed at me saying so.
I felt embarrassed and I looked down.
“You guys can’t give proper services and even charge a lot. You are not good enough to be called five star restaurant. Look how I will drag you down ” She said so rudely.
“I’m saying sorry man. Let’s talk this out. If you are OK with this we will compensate for our mistakes. ” Our manager requested her again.
I looked at the girl and saw that she was smiling. I got amazed, what was she smiling at? Shouldn’t she be so angry at this moment? What is that smile for?
“I’m not a problem creating person. I’ll not push it forward. But I’m not paying for this foods and also she have to say sorry to me. ” She said pointing at me.
“Me? For what? ” I said. ” I was just doing my job. What should i be sorry for? ”
” You tried to threaten me with those security guards. It was your fault to be careless and still you were so rude to me. Do you think I was the one who did this? ” She said pushing back the hairs falling in front of her eyes.
“Riley” manager looked at me and indicated me to say sorry to her. I was not such a egoistic person but her…
I looked at the girl. She was again smiling . While she was smiling I saw a short part of a hair was hanging down from her hair to her eyes. There was no other hairs in that length, only that one….
Shit. A memory flashed in my head. How could I be so dumb. She is right. I really was careless.
“Riley ” manager called me again.
“Just say sorry to her.” he said.
“No” I replied firmly.
“What? ”
“What? ” they both got shocked after listening to what I said.
“It was not my fault manager ” I said “it was hers ” I pointed at that girl.
I could see our manager and that girl were shocked, not only them everyone who were present here were shocked as well.
“What are you saying? ” manager said in a angered voice.
“Wow, now you are accusing me. Do you think I put that hair in my food by myself? ” she said and started to laugh ” Hahaha… You are so dumb”
“Yes , you were the one to put that hair on your own plate. ” I said to her. Yes she was the one to do it .. While I was serving the girls before I saw her pulling her hair out. Then what I didn’t know was that she will use that hair like this.
I looked at her and said. The arrogant look on her face faded in an instant. She looked so pale as if her wrong deed has been out.
And now I was even sure, it was her who did this.
She looked pale for a brief seconds and then she quickly regained her normal appearance. She then looked at me coldly and asked “Then tell me why would I do that ?”
I got froze at this question. I don’t know why did he did that. I just saw her pulling her hair out. I didn’t even saw her putting that on food. Now how would I know ?
“You are so arrogant. Think before you accuse others ” she said. “now be ready to face the consequences ” she said.
I really don’t know what to do. I turned to the manager to explain “manager, I don’t know the truth… But I know it was not my carelessness nor any of our staff’s fault. I was serving her and there was really nothing while I served her ” I said all in one go.
“As for who did this, I still think she was the one to do this. ” I said. “I don’t know the whole truth, but when she came here she came with her boyfriend. She was asking him if she can eat this and that. But later Whike I was working I saw them arguing over something. And the guy left in front of me. Rill than, food was already served to them. ”
“Later, I saw her pulling her hair out. I was so curious at that time but I didn’t know she would do this with with that strand of hair. I don’t know her intentions but I think she did it on purpose because she didn’t have money to pay for her food ” I said.
I looked at that girl, she was as pale as she had just seen a ghost. I looked at the manager, he was wondering my words. I really don’t know the whole truth but I 5old him my thoughts and whatever I had seen.
“You… How dare you say that? What prove do you have? ” The girl spoke nervously
“Are you sure Riley? ” the manager asked me.
“I’m sure for whatever I said sir. I didn’t made it up. It was what I saw and what I thought ” I said sincerely.
He nodded at my answer.
“Miss you wait here. Let me check the CCTV footage. I’ll came back to you in a while. ” the manager said to her.
“What? Why? It’s not my fault then why do you need to check those footage? ” She said hurridly before the manager leaves
“Mam, if it’s not your fault isn’t it a great thing? Why to be afraid when you are not wrong? ” manager said politely to her.
“Hmph how dare you people do this to me? You guys have such a careless staff? Your service is not good. And your people are so arrogant. It’s all your fault and now you are accusing me of being a lier? I haven’t even touch your food. I’m not going to stay here and let you shameless bunch of people make insults of me? I’m going ” she said “You’ll know when I post about this side of this so called resturant online. Then we will see how can you be so arrogant ” she said and stromed towards the door.
“Security ” manager called out for the security guards.
Two muscular man came inside and hold the girl by each side.
“Let me go ” the girl struggled a lot but she couldn’t overpower those trained guards.
“If you are right and we are wrong, then why are you afraid of? ” the manager said with mocking tone.
“Don’t let her go before I came back ” the manager said and went to check CCTV footage .
I also went with him because I was the one to say she did that thing herself. And i also wanted to know what was the fact ? Was she the victim of our carelessness or was I the victim of her ?